Complimentary Standard Shipping on Eligible Orders5-Year Limited Warranty, Backed by a comprehensive 5-year limited warranty covering manufacturing defects. Designed for lasting outdoor performance.Trade program, preferential pricing for designersComplimentary Standard Shipping on Eligible Orders5-Year Limited Warranty, Backed by a comprehensive 5-year limited warranty covering manufacturing defects. Designed for lasting outdoor performance.Trade program, preferential pricing for designers
Home/Client Care/Accessibility

Client Care

Accessibility

THH Living is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website for everyone.

Our Commitment

We want every visitor to have a refined, effortless experience with THH Living. We continually review our site and refine it to improve the experience for people who rely on assistive technologies.

Standards We Work Toward

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with a wide range of abilities, including:

  • Visual impairments
  • Hearing impairments
  • Motor and mobility limitations
  • Cognitive and learning differences

Measures We Take

  • Semantic, keyboard-navigable page structure
  • Descriptive alt text on meaningful imagery
  • Sufficient color contrast for text and interface elements
  • Responsive layouts that adapt to phones, tablets and desktops
  • Clear, consistent navigation and labelling

Ongoing Effort

Accessibility is an ongoing effort, not a one-time project. Some content may not yet be fully optimized for every assistive technology, and we are continually improving. If you encounter a barrier, we want to hear about it so we can address it.

Contact Us

If you experience any difficulty accessing content on our website, or have a suggestion that would improve your experience, please contact us at support@thhliving.com. We welcome your feedback and will make reasonable efforts to assist and to provide the information you need through an alternative method.

Need help using our site?

If you have difficulty accessing any part of our website, our team is glad to assist and to help you complete your purchase.

Contact Support