Shipping Policy

THH Living currently ships within the 48 contiguous United States.

At this time we do not ship to:

• ✦Alaska
• ✦Hawaii
• ✦Puerto Rico
• ✦Guam
• ✦U.S. Virgin Islands
• ✦International destinations

Orders are generally processed within 1 to 3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Custom, special-order, backordered, or pre-order items may require additional processing time. Customers will receive shipment confirmation and tracking information once the order has been dispatched.

Estimated delivery times:

• ✦Standard Orders: 3 to 7 business days
• ✦Oversized Products: 7 to 14 business days
• ✦Freight Deliveries: 7 to 21 business days
• ✦Custom Orders: estimated on the product page

Delivery dates are estimates only and are not guaranteed.

Complimentary Standard Shipping on Eligible Orders, within the continental United States.

Certain oversized items, freight shipments, remote delivery locations, commercial projects, or special handling requests may incur additional charges. Any applicable charges will be disclosed before checkout.

Customers are responsible for inspecting all shipments immediately upon delivery. If the package appears damaged:

• ✦Take photographs of the packaging and product.
• ✦Retain all original packaging materials.
• ✦Contact THH Living within 48 hours of delivery.

Failure to report shipping damage within 48 hours may affect our ability to process carrier claims.

Once a shipment is marked as delivered by the carrier, responsibility transfers to the recipient. THH Living will assist customers with carrier investigations when possible but cannot guarantee reimbursement for packages confirmed as delivered.

THH Living shall not be responsible for delays caused by:

• ✦Weather events
• ✦Hurricanes
• ✦Natural disasters
• ✦Port congestion
• ✦Customs delays
• ✦Labor strikes
• ✦Carrier disruptions
• ✦Government actions
• ✦Supply chain interruptions
• ✦Events beyond our reasonable control